Inbound call queue performance
Yesterday, we helped 6,472 customers through our inbound call queues. On average, customers waited 21 seconds to speak to us.
3% of callers ended the call before it was answered. In October, 80% of customers told us we fixed their issue on the call.
Updated for Tuesday, 5 December 2023
You can call us on one of the following 0800 numbers or check our network status page for updates.